Express Motorbike Messenger : Bangkok Only
Kindly refrain from making this purchase without prior contact via Instagram direct message or LineOA regarding your delivery concerns. Please note that we will not be able to provide a refund for this amount if you have already made the purchase and subsequently decided against availing the service.
Please don't forget to kindly leave us a note with your room number and the desired date and time for delivery. We assure you that we will make every effort to deliver it on the specified date. Keep in mind that personalized products require a minimum of 7 working days to be crafted.
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Frequently Asked Questions
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If you opt for a made-to-order item, rest assured that it will be carefully crafted and sent to you within 7 business days (excluding holidays).
For other products, we'll have them prepared and shipped to you in approximately within 5 business days (excluding holidays).
Please note that exchanges are only available within the Nationwide and must be initiated within 7 days.
We kindly ask for your understanding as we cannot issue refunds for customized products or opened personal hygiene items. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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For any customise & personalise products, refund is not availble regarding any issues except manufacturing issue.
We really hope you and your four-legged friend love our products as much as we do, but if you are not 100% satisfied then we will be more than happy to offer a refund. To be eligible, the product must be in a re-sellable condition, unworn, undamaged, unaltered, and unused, with tags still attached and in the original packaging. You will have 14 days from the time of purchase.
Please add line '@' @doggupets , our operation team will help you with the issues.
For international customer, Please email doggupets@gmail.com regarding your issues. -
We use Thai Post for local carrier, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.